General Terms and Conditions of Sale

1. Introduction

Welguest inc. (Louevac inc.) Company incorporated in the Register of Quebec Business number: 1162799481 , registered office : 5399 , Marquette Montreal , H2X 3Z4 Canada.

This website is operated by Welguest. The terms “we”, “us”, and “our” refer to Welguest. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

2. Use of our Website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract. You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems. You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

4. Products or Services

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Canadian dollars or US dollars. We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities. We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.

Orders placed with the all-inclusive package are subject to the following rules:

  • Orders placed with the all-inclusive package are subject to the following rules:
    The owner must provide two sets of sheets for each bed
  • Two sets of towels per guest for the rental
  • Household cleaning products and vacuum cleaner, as well as all essential house cleaning items specific to each home
  • Indoor and outdoor garbage and recycling containers
  • In the event that any of the above mentioned products and items are missing, Wellguest will provide its own products and the invoiced amount of these products will be deducted directly from the percentage owed to the customer on the payment date the following month.

The owner must notify his/her insurance of the nature of the premises and shall make appropriate changes to the property throughout the rental period (theft and fire). The owner will be responsible for administering and paying service and utilities providers (electricity, heating, internet, cable, pool maintenance, landscape maintenance, snow removal) throughout the duration of this contract. The owner shall provide contact details and hours of operations for each company to Welguest.

The owner must comply with the laws in force on the tax returns resulting from the rental of the property. Welguest does not guarantee any minimum income given the severe selection criteria of tenants. In case of breakage, abnormal wear or disappearance of objects, the customer has 7 days after the property is returned to make a complaint to Welguest by email. Complaints are only to be made to the following address A complaint will be filed with Airbnb (surety or insurance).

Welguest reserves the right to contract or perfrom any minor emergency work required as a result of problems that could endanger or interfere with the proper use of the leased premises. This minor work will be carried out by professionals and automatically deducted from the percentage (invoice in support) owed to the customer at the expiry date of this contract. The contract is renewable automatically under the same conditions as the owner sends us new rental dates by email to the address of his/her host (mention on the contract).The breaking of contract on behalf of the owner is subjected has a $500 penalty + 150 $ by cancelled rent./p>

5. Payment

Payment for purchases is by credit card via Paypal, sécurity cryptage SSL à 128 bits. You will be asked to indicate the card number , expiration date and the name of its owner . For additional security , we also ask for the card control number the last 3 digits of the number on the back of the card, near the signature . The customer’s account will be debited when ordering the service.

If additional costs are added at the time of the service (night supplement, additional bedding set, loss of keys, etc.), these costs will be debited directly from the credit card used when ordering. The user guarantees that he has all the necessary authorizations and sufficient funds. in case of refusal, service reservations will be automatically canceled.

6. Cancellation

Cancellation of the service can be done without any charges until a month before the delivery of the service in this case, the refund will be in full and without penalty. In case the cancellation is made within 30 days or less of service delivery refund will be less an administration fee of 3% of the amount repaid . There is no refund within 24 hours of delivery of the service The refund request can be done only by email at the following address . The date the refund request email will prevail to determine if administration costs are applicable or not to refund .

7. Your Personal Information

Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

8. Errors and Omissions

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.

9. Disclaimer and Limitation of Liability

You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components. The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website. In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages. Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

11. Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

12. Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

14. Intellectual property

This website is the property of The entire content offered or displayed on this site, including but not limited to text, design , concept , photographs, illustrations and logos are the exclusive property of Welguest inc. Any intellectual creations are protected for the copyright , trademark law , patent law , and worldwide . The reproduction of all documents published on the site is authorized solely for information purposes for strictly personal and private use. Any reproduction of the site, complete or partial, or one of its component parts , on any medium whatsoever, for any purpose , including commercial, is expressly prohibited. Any request for authorization must be sent to the following address:

14. Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

17. Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the Province of Québec without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of [Name of Province] in the City of Montréal, Québec and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

17. Assurances

Welguest inc. a conclu un contrat d’assurance avec Promutuel couvrant tout les risques rencontrés pour les services offerts.

18. Questions or Concerns

Please send all questions, comments and feedback to us at